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Forum Discussion
Selective Sync Missing under Sync tab
I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I...
Nancy
Dropbox Staff
Dropbox StaffHi orion53! Hope you’re doing great, and thanks for posting here.
The selective sync settings should be indeed located under the Sync tab of your app preferences.
Can you please upload a screenshot of what you see there, so that I can take a look?
Let me know when you’re ready.
Below is what I see in the SYNC section of the Dropbox App. The version is 192.3.4572. I have tried multiple versions with the same results. I have uninstalled, deleted anything related to Dropbox in the programs folder and the appData folder, restarted and the reinstalled each time. I am running on Windows 11. I have 835GB of storage available and 32GB of RAM. I only have 1 Dropbox account on this computer as this is a new install. There are no other users on this computer. The Dropbox path is C:\Users\**myName**\Dropbox.
- Megan
Hey orion53, thanks for the screenshot!
In the picture that you uploaded, I can see the selective sync option. Do you get any errors when trying to click and follow the steps there?
Also, keep in mind that it sounds like you're using a beta version of our app. You might be experiencing some issues because of that.
If you wish to install a stable version, it'd help to go into your account settings on the Dropbox website and turn Early releases off. Once you do that, you can install our stable version.
Hi Meghan, as far as the version, this is what the Dropbox website downloaded for me from my account. I will try and reinstall again but looking at the screenshot I uploaded, selective sync is only able to sync folders or not at all (toggle to access locally on computer or not at all). I am looking for a way to keep files in the cloud and sync to my PC when I need access to the files to save storage space on my computer. So the files not synced to my PC will have a cloud icon and files synced will have a check. Also have the ability to sync back to the cloud when not used over a certain period.
- Mark
Super User II
orion53 - you seem a tad mixed up over Dropbox terminology.
Selective Sync is exactly what you said above. Files are either showing on the device or not. Thats how its supposed to work.
What you need is Online Only setting up: https://help.dropbox.com/sync/make-files-online-only
However, it looks like your device isnt set up for it based upon that screenshot. Can you do it per file or folder as per help link above instead?
