You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
orion53
10 months agoExplorer | Level 4
Selective Sync Missing under Sync tab
I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I...
- 10 months ago
Hi orion53, that should explain it!
Since you're on a Dropbox Basic plan, and using a Windows machine, then you'd need a paid plan to make files available online-only.
The option hasn't rolled out yet to Windows devices for Basic users. You could however use selective sync instead.
Nancy
10 months agoDropbox Staff
Hi orion53! Hope you’re doing great, and thanks for posting here.
The selective sync settings should be indeed located under the Sync tab of your app preferences.
Can you please upload a screenshot of what you see there, so that I can take a look?
Let me know when you’re ready.
- orion5310 months agoExplorer | Level 4
Below is what I see in the SYNC section of the Dropbox App. The version is 192.3.4572. I have tried multiple versions with the same results. I have uninstalled, deleted anything related to Dropbox in the programs folder and the appData folder, restarted and the reinstalled each time. I am running on Windows 11. I have 835GB of storage available and 32GB of RAM. I only have 1 Dropbox account on this computer as this is a new install. There are no other users on this computer. The Dropbox path is C:\Users\**myName**\Dropbox.
- Megan10 months agoDropbox Staff
Hey orion53, thanks for the screenshot!
In the picture that you uploaded, I can see the selective sync option. Do you get any errors when trying to click and follow the steps there?
Also, keep in mind that it sounds like you're using a beta version of our app. You might be experiencing some issues because of that.
If you wish to install a stable version, it'd help to go into your account settings on the Dropbox website and turn Early releases off. Once you do that, you can install our stable version.
- orion5310 months agoExplorer | Level 4
Hi Meghan, as far as the version, this is what the Dropbox website downloaded for me from my account. I will try and reinstall again but looking at the screenshot I uploaded, selective sync is only able to sync folders or not at all (toggle to access locally on computer or not at all). I am looking for a way to keep files in the cloud and sync to my PC when I need access to the files to save storage space on my computer. So the files not synced to my PC will have a cloud icon and files synced will have a check. Also have the ability to sync back to the cloud when not used over a certain period.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!