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Forum Discussion

rickpoet's avatar
rickpoet
Helpful | Level 6
7 years ago

Screenshot links no longer working since installing Mojave

Hi, Since installing MacOS Mojave, the automatic Dropbox copying of a screenshot link into the clipboard has stopped working. (Mojave has it's own new screenshot functionality which seems to be inte...
Desktop
Mac
Setting up the apps
  • Lusil's avatar
    Lusil
    7 years ago
    Hey, could you please try and set the screencapture setting to Save to Desktop, and see if that does the trick?
     
    Let me know what you find! 
Jessica D.20's avatar
Jessica D.20
Helpful | Level 6

I have just tried uninstalling and re-installing the desktop app. It has not resolved the problem: my screenshots save to the dropbox folder, but it no longer copies the URL by default, I have to go to the folder, find my last screenshot, right click and copy the URL.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey, could you please try and set the screencapture setting to Save to Desktop, and see if that does the trick?
 
Let me know what you find! 
  • Rmeka's avatar
    Rmeka
    New member | Level 2
    5 years ago

    Where is this - is this on Mac or on Dropbox app... can you put some screenshots where this setting is?

  • Jessica D.20's avatar
    Jessica D.20
    Helpful | Level 6
    7 years ago

    Hmmmm, so now I do get the screenshot URL copied to my clipboard, but I also get an error message that pops up every single time, which I'm not sure is any less annoying :/

    This is the error message:

         Your screen shot can’t be saved.

         Cannot write file to intended destination.

    Then I have to hit OK, and THEN I can use the screenshot URL.

  • rickpoet's avatar
    rickpoet
    Helpful | Level 6
    7 years ago

    This did the trick for me. Thanks!

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Glad to hear that worked for you, rickpoet! 
       
      Jessica D.20, could you please try rebooting your computer after trying out what I mentioned earlier?
       
      If you’re still encountering trouble with this, I’d kindly suggest we move this discussion to email due to account-specific info that may be required to further investigate. In this case, I can contact you to your email address associated with your Forum profile. 
       
      Thanks in advance!

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