You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Briskola
4 years agoHelpful | Level 7
Screenshot in dropbox not working
Hi, I set from dropbox settings to share my screenshots via dropbox (attached photo), however the app does not create a screenshot folder for me inside my Dropbox default folder and does not create any links, and my screenshots remain in the folder they were in.
- Ok, thank you, I saw and my screenshots where located in Pictures folder, so I put screenshots destination on desktop, I uncheck "Share screenshots and screen recordings using Dropbox", then I quit Dropbox app. After restart it, I checked again "Share screenshots and screen recordings using Dropbox". Now it works.
- DaphneDropbox StaffHey there Briskola, I hope you're having a good day!
Can you just let me know what version of the app you have installed?
Also, what is the current sync status showing?
Looking forward to hearing back from you!- BriskolaHelpful | Level 7
My dropbox version is 117.4.378
Sync status is ok it upload everything of my selected folders
- DaphneDropbox StaffThanks for getting back to me here Briskola.
Can you let me know the exact sync status? Is it showing "up to date", or "syncing xx files"?
Also, do you have your Mac's settings to save screenshots to the Desktop? This is necessary for the Dropbox app to be able to save the screenshots.
If you're not sure about this, you can do a quick web search on how to find the location screenshots are set to save, depending on your OS version.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!