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Briskola's avatar
Briskola
Helpful | Level 7
4 years ago

Screenshot in dropbox not working

Hi, I set from dropbox settings to share my screenshots via dropbox (attached photo), however the app does not create a screenshot folder for me inside my Dropbox default folder and does not create any links, and my screenshots remain in the folder they were in.

 

  • Ok, thank you, I saw and my screenshots where located in Pictures folder, so I put screenshots destination on desktop, I uncheck "Share screenshots and screen recordings using Dropbox", then I quit Dropbox app. After restart it, I checked again "Share screenshots and screen recordings using Dropbox". Now it works. 
    • Briskola's avatar
      Briskola
      Helpful | Level 7

      My dropbox version is 117.4.378

      Sync status is ok it upload everything of my selected folders

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        Thanks for getting back to me here Briskola.

        Can you let me know the exact sync status? Is it showing "up to date", or "syncing xx files"?

        Also, do you have your Mac's settings to save screenshots to the Desktop? This is necessary for the Dropbox app to be able to save the screenshots.

        If you're not sure about this, you can do a quick web search on how to find the location screenshots are set to save, depending on your OS version.