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sci buzz
4 years agoHelpful | Level 5
Stop saving screenshots to dropbox!
Please help!! I have been trying for hours to stop saving every screenshot to Dropbox. I never initiated this and it's very frustrating to not find accurate advice in the help section.
There is NO "import" tab anywhere under my dropbox preferences. I have already unchecked the "share screenshots and screen recordings using Dropbox" as well as "Enable camera uploads for:" photos and videos.
Having all my screenshots in Dropbox makes my work take longer because I can't see them clearly enough when adding new inventory to our system and quickly uploading shots.
I have MacOS Big Sur 11.3.1
Esikhoob wrote:...
The upload will finish with no error, but after downloading, the file is corrupted.
This is a sample of corrupted video file:
Trados_Learning.mp4 (dropbox.com)
please help me to resolve this problem.
Hi Esikhoob,
The file not only has finished without error but is definitely not corrupted! It's another story that you cannot play this file in regular way, because of some upload mistake you have (error that's not reported, cosa Dropbox server cannot know about it). Just as an example see a screenshot of your video posted (on second 3 out of 23:34):
🤔 Is that you or whoever you took a shot of? 😁
Dropbox API (and all links produced) gives and expect raw data, not something else! Something you have ignored!!! How you got your data (movie) passed? 🧐
Esikhoob wrote:...
<form action="https://content.dropboxapi.com/apitul/1/eE8ccUfewDC6NQ" method="post" enctype="multipart/form-data"> <input name="fileDropbox" type="file" class="form-control input-lg" readonly="true" onclick="return false;"> </form>
...
That's it. You still receive the same video, but "packed" in multipart form data. And since that's what you have forwarded, exactly the same you receive. Of course, most video players cannot distinguish packed video in such a way. Again, the keyword is raw data!!! Don't ignore it anymore and all will work. 😉
Hope this helps.
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- Walter
Dropbox Staff
Hi there sci buzz, thanks for joining our Community and sorry to hear you're having issues with this.
Did you reboot your computer at all after disabling your screenshot syncing through the app's preferences?
If you did and this still persists, please send me a screenshot of how it looks like on your end so that I can have a visual too.
Thanks!- sci buzzHelpful | Level 5
Hi Walter,
Yes, I've turned the computer off and on, but the boxes were unchecked from before. I never did the "Set up" to automatically back up my desktop to Dropbox.
Here is a screenshot of my settings:
- Walter
Dropbox Staff
Thanks for the screenshot sci buzz!
Can you please install the latest, stable version of our desktop app (it just got out yesterday) and let me know if you notice any difference?
- KWashingtonNew member | Level 2
Ugh, I'm trying to stop dropbox screen shots and I'm unable to complete the task. The directions refer to a perferences tab which is not found and I am not able to find where to find screen shot syncing. Help, pleaseandthankyou https://capture.dropbox.com/Y3SWUaZpNInPcMbp Screen shot attached here-ha! but now sure you can see it.
- Rich
Super User II
KWashington wrote:
The directions refer to a perferences tab which is not found ...
Where are you looking? Your Capture says it's still uploading.
Preferences is found in the Dropbox application on your computer, not the Dropbox website. Look for the Dropbox icon in your system tray (Windows) or menu bar (Mac).
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