You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
AcerbicMaelin
6 years agoExplorer | Level 3
Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Drop...
- 4 years agoHey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions!
alexonskiPGC
Helpful | Level 6
I have experienced this same issue on both Windows 8.1 and Windows 10 computers. I have have had an open support request with Dropbox on this issue for about two months now, and their only resolution so far is to disable syncing when renaming files or folders. This is very inconvenient to do every time you rename a file.
Daphne
5 years agoDropbox Staff
Hey there everyone, thank you so much for your ongoing updates here!
Our team have been looking into this and would like to do a little further investigation and need some additional examples to help with this.
I've just sent a brief email to each of you here, if you have the time then please check your inbox for my message and we can go from there.
alexonskiPGC, I could see that you already have an open communication with our team regarding this so I've just passed along your comments there.
Thank you so much for your patience, let me know if you have any questions!
- alexonskiPGC5 years agoHelpful | Level 6
Further update from Dropbox support is that there is no ETA for a fix, quoting from their update on my support request below:
Sep 17, 2020, 11:38 PM PDT:
Currently, the Engineering team are unable to provide an exact timeframe as to when the file renaming issue will be fixed. For the moment, the workaround is to pause syncing and then rename the files.
We'll make sure to let you know once an update becomes available.- jcs5815 years agoHelpful | Level 5
So glad I discovered this thread, been having this issue as well ( Windows 10, Dropbox v106.4.368 ). For what it's worth, it seems to only happen when the file is newly placed or renamed in dropbox - just within the last few seconds. At least now I know what's happening and have a simple enough work-around to help ease the frustration. Hope this helps other folks out.
- kmecpp5 years agoNew member | Level 2
Also having this issue. Hope a fix can be implemented as soon as possible.
Very inconvenient to have dropbox turned off all the time :(
- alexonskiPGC2 years agoHelpful | Level 6
This thread was opened over four years ago, and the problem persists with Dropbox personnel improperly pointing fingers towards Microsoft as indicated elsewhere in this thread.
I threw in the towel, and migrated my cloud storage over to OneDrive, completely removing the Dropbox desktop app from my Windows 10 PC. Others have noted that OneDrive experiences similar problems, but does it still happen when Dropbox is not installed? Not for me!
With the Dropbox desktop app completely removed from Windows 10 PC, the problem complained of at length in this thread as well as other significant sync/performance/CPU usage issues I was experiencing with both Dropbox and OneDrive are now COMPLETELY GONE. It is now quite clear to me that the Dropbox desktop app causes significant performance problems that affect not only Dropbox, but OneDrive as well. These problems are particularly apparent on lower performance CPUs, and Dropbox personnel are apparently not capable of resolving these issues.
Good luck to the rest of you who keep the Dropbox desktop app installed on a Windows PC. I'm done.
- VFRBoy2 years agoHelpful | Level 6
FWIW this issue seems to have stopped in the last couple of weeks/months.
Have cautiously retested when it DIDN'T happen and can confirm I haven't been caught out by this bug for a while now.
- Ben H.275 years agoHelpful | Level 5
I believe that the root cause is within Windows 10 but I'm a senior IT engineer so please tell me if there's anything that I can do to help expedite a fix.
- mfoxrb5 years agoHelpful | Level 6
Yup, this is still happening. It seems to be the exact same issue as described here:
Basically, Windows File Explorer redraws the window every time Dropbox (or any other cloud storage service, really) syncs. If that happens while renaming a file, boom, you get this obnoxious problem. Drives me nuts. I've lost count of the number of times that I've accidentally overwritten the name of an entire file or folder and had to frantically change it back. Dropbox staff, I would be forever grateful to you if you solved this issue.
- Ben H.275 years agoHelpful | Level 5
To sort of work around this problem, I've created the following AutoHotkey script which is triggered by Ctrl + R and, every time, moves the text cursor to just before the file extension:
GroupAdd, FileExplorer, ahk_class CabinetWClass ; Normal window GroupAdd, FileExplorer, ahk_class #32770, ShellView ; Save as / open window GroupAdd, FileExplorer, ahk_class WorkerW ; Desktop view ; FileExplorer_GetSelection() is from a third party FileExplorer_GetSelection(){ WinGetClass, winClass, % "ahk_id" . hWnd := WinExist("A") if !(winClass ~="Progman|WorkerW|(Cabinet|Explore)WClass") Return shellWindows := ComObjCreate("Shell.Application").Windows if (winClass ~= "Progman|WorkerW") shellFolderView := shellWindows.FindWindowSW(0, 0, SWC_DESKTOP := 8, 0, SWFO_NEEDDISPATCH := 1).Document else { for window in shellWindows if (hWnd = window.HWND) && (shellFolderView := window.Document) break } for item in shellFolderView.SelectedItems result .= (result = "" ? "" : "`n") . item.Path if !result result := shellFolderView.Folder.Self.Path Return result } Move_TextCursorToEndOfFileOrFolderName(Name){ SendInput, {End} DotPosition := InStr(Name, ".", False, 0) ; 0 makes it search from the right-hand side If ((Name != "") And (DotPosition)){ Length := StrLen(Name) MoveAmount := Length - DotPosition + 1 ; + 1 ensures that the text cursor is moved to the left-hand side of the file extension SendInput, {Left %MoveAmount%} } } #If WinActive("ahk_group FileExplorer") ; Ctrl and R → Invoke file rename, deselect whole file name, and move text cursor to (1) the end of the name if a folder or extensionless file or (2) the end of the file name but before the file extension. ^r:: Path := FileExplorer_GetSelection() SendInput, {F2} SplitPath, Path, Name Move_TextCursorToEndOfFileOrFolderName(Name) Return #If
I hope it helps others while this problem remains.
- Joe955 years agoHelpful | Level 7
Love the script Ben H.27, I have a few similar work arounds using AHK so it's nice to see a fellow user!
One question on your code, you have it set to trigger on Ctrl + R, however this is the 'refresh window' shortcut, do you find that causes any issues?
Just wondering if a different trigger key would be more useful, or if it isn't a problem to begin with?
- samuelguerin4 years agoExplorer | Level 4
I have 10 professionnal licences, 200$ per month. Just reading Daphné's answers got me even more upset. Reading customers situation and gaining time by asking annoying questions ''which versions we are using'' when you are completely aware of what is going on.
If you can't fix it, tell us.
- Daphne4 years agoDropbox Staff
Hey there samuelguerin!
As mentioned here, our team are indeed aware of the issue and would like to investigate further into this via our Support channel.
If you'd like to do so, please let me know and I'd be happy to reach out and create a ticket for you. Thanks!
- mfoxrb4 years agoHelpful | Level 6Hey everyone,
A partial workaround I've been using is Bulk Rename Utility. It's a powerful app that functions basically as the name implies. If you need to make a lot of specific/similar edits to file names, this avoids the Dropbox issue. You can download it here: https://www.bulkrenameutility.co.uk/
It's free for personal use, but requires a paid license for business/professional use.- Matthias C.4 years agoHelpful | Level 6
Also experiencing the same issue, have been for years. If I can help in fixing this, please open a ticket for me.
Windows 10 20H2
Dropbox 112.4.321
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!