We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
lensilva
8 years agoExplorer | Level 4
Refreshing screen on Excel and Word - Windows 7
I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshoo...
- 8 years ago
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
kk5hy
New member | Level 2
Hi,
I'm the network admin for the company I work for. In the past few days I've had 3 people complain about Microsoft Office 2013 cursor to "flicker"
In Excel, if you have a cell highlighted, you can see the box flicker as well.
I thought it was something with Office until we realized these three people have dropbox installed. I'm sure the free version if that makes a difference.
If I exit Dropbox, the flickering in Office stops.
None of these people have the options box checked to show the dropbox download in Office.
This seemed to start after a Dropbox update last week I believe.
Anyone have a fix other than uninstall Dropbox?
Thanks,
Jake
Mark
8 years agoSuper User II
Try disabling the Dropbox Badge within the Dropbox preferences.
- Rich8 years agoSuper User III've merged several threads that were all dealing with Dropbox Badge issues. Any other threads will be redirected here as well.
- anowhr8 years agoNew member | Level 2
Never show badge worked for me! Very Frustrating to say the least!
- kgb8 years agoNew member | Level 2Never show the badge worked for me too. Wasted hours tracking down this problem.
- Ed8 years agoDropbox StaffHi all,
Thanks for the reports here. I just got an update from our desktop client team that a fix is being worked on as we speak. I'll let you know as soon as I find out more about the version containing the fix.
Thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!