You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TechManager's avatar
TechManager
New member | Level 2
8 months ago

"Reconnecting to the Internet...This may take a moment" in desktop app

Uninstalled and reinstalled the application... Whitelisted everything as mentioned in this document: https://help.dropbox.com/security/official-domains   Still says: Reconnecting to the Interne...
Desktop
Error Messages
Install
Setting up the apps
BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
8 months ago

Hi Everybody,

 

Thanks for reporting this issue. Our Engineering team is actively investigating.

 

TechManager would you mind if I reached out to you via email to retrieve a bit more information?

 

Thanks,

Ben

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content