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Forum Discussion
borkdude
2 years agoHelpful | Level 5
You need an internet connection to play this mp3
I marked an mp3 file offline on my Dropbox on iOS. I was half way listening to this mp3 when this image popped up.
I'm disappointed that I could no longer listen to this mp3. Why does Dropbox need an internet connection to play a sound file that is already locally available!
Thanks for all the info, borkdude.
Out of curiosity, how long does the audio last?Can you try toggling its offline setting from On to Off, and then On again, and let me know if the same thing happens?
I'd like to gather as much info as possible and check this further.
- NancyDropbox Staff
Thanks for posting this here, borkdude.
Did this happen with an .mp3 file that you own, or was it shared with you by someone else?
Is this the first time you’re experiencing this on your mobile app, or is this happening for other audio/video files, as well?
Can you send me a screenshot of the offline files list on your Dropbox app? Please feel free to hide the filenames, if you want.
Keep me posted for more info!
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