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Forum Discussion
muxxum
2 years agoHelpful | Level 5
URL to link account in Linux does not work
I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work. I can relaunch dropbox and it brin...
- 2 years ago
Hi all,
Thanks everyone who submitted tickets (and also the ones that helped here with info).
We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.
We can definitely look into it that for you if that's the case.
Thanks again!
Sam
pk14
New member | Level 2
it's still NOT solved. Opening a ticket is NO solution. A solution would be the restoration of functionality as it was all the years before last week.
Allen Lam
2 years agoHelpful | Level 5
I am in the IT industry. I know how the Support team works. Asking customers to open ticket is the standard tactic to buy time and also to redirect customers' rage and energy to writing up error reports.
It helps nothing in solving the problem.
Do not waste my time by asking me the ultimate details of my hardware, software, config and procedures.
I am preparing to cancel my credit card auto payment to dropbox. There should be a few more months I can use the paid service. That should be good enough to let me download everything and to try out another provider, in case this "Invalid URL" bug is still not fixed when the time comes.
- Doug S.112 years agoHelpful | Level 5
I'm also hitting this on a fresh install of Ubuntu 22.04.2 LTS.
$ dropbox version
Dropbox daemon version: 179.4.4985
Dropbox command-line interface version: 2019.02.14- Chebuya2 years agoNew member | Level 2
As temporary workaround we can use https://github.com/samschott/maestral. Works pretty fine.
- DroppyPaul2 years agoNew member | Level 2
SOLVED!!! Finally!!!
I thought this was a problem with Dropbox's server and that I'd just have to wait until they fixed it. It turned out not to be the case. For some reason, using the URL that appears when you do dropbox start at the command line was failing for me because I had the Dropbox pgp key in the legacy trusted.gpg keyring for apt. I'm certain this was it, because I had the URL fail, then I removed the Dropbox key from the keyring, then I did another dropbox start and tried the new URL and it worked.
Here are the steps I did:
STEP 1: do apt-key list at the command prompt and look at the output. In my case, part of it mentioned Dropbox while the rest mentioned Ubuntu. Here's the Dropbox part:
/etc/apt/trusted.gpg
--------------------
pub rsa2048 2010-02-11 [SC]
1C61 A265 6FB5 7B7E 4DE0 F4C1 FC91 8B33 5044 912E
uid [ unknown] Dropbox Automatic Signing Key <linux@dropbox.com>STEP 2: remove the Dropbox pgp key from the (deprecated) trusted keyring:
apt-key del 1C61 A265 6FB5 7B7E 4DE0 F4C1 FC91 8B33 5044 912E
Warning: apt-key is deprecated. Manage keyring files in trusted.gpg.d instead (see apt-key(8)).
OKSTEP 3: get a new URL to link your account:
dropbox start
STEP 4: (hopefully) success!!!
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