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muxxum's avatar
muxxum
Helpful | Level 5
2 years ago

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brin...
Desktop
Install
Installing
Linux OS
Web
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

andy47's avatar
andy47
New member | Level 2

I am having this problem as well, and I am not on basic.  I have at least 10 computers synced to my account, a mixture of Mac OS, Windows and mostly Linux.  I have never had any problems until the last few days, in which problems have been rampant in Linux.  Prior dropbox installations have trouble syncing, and new installations return a bad URL when trying to connect to the account for the initial sync.  I have tried this at least 5 times using different distros (Mint, Ubuntu, Debian) and the result is the same.  I see from other recent messages online that its happening to people regardless of flatpak or nautilus installs.  This seems like a massive error and that it has been lingering for a week without a fix is astonishing.  Years of using dropbox headache free, and now it won't install! 

 

The error simply states "

Error

Invalid URL. Please check your client for a new one."

jribeiro's avatar
jribeiro
Helpful | Level 5
2 years ago

Same problem here.

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