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Forum Discussion
Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps.
Why am I getting this popup and should I say yes?
BenDBX
Community Manager
Community ManagerHi WileECoyote,
Thanks for following up with us. Would you mind if I reached out via email to gather some additional information?
Not a problem. Anything to help get rid of this. LOL.
radical_exponentDropbox Engineer
- BenDBX
Great, I've sent you an email. Check your inbox when you get a chance!
FWIW, I haven't seen this issue since my last post, when it was resolved with an update to the Mac Dropbox client.
Thanks @radical_exponent. I haven't encountered this issue since upgrading to v199 over two days ago. Great work Dropbox team!
I'm running Dropbox v204.4.5420 on Mac OS Sonoma 14.5. The error continues ...
How do we adjust Preferences or System Settings to get rid of this error?
- Hannah
Dropbox Staff
Hey Miller A.1, thanks for letting us know about this.
Can you try to give Dropbox full disk access, to see if it helps?
Hi Hanna, thanks for your quick reply! Dropbox doesn't need Full Disk Access. Only Disk Utility, Terminal, and SMBD gets that on my system. Dropbox file system access is limited to its own folder, and I don't enable "Backup" or external drive access features. And Apple no longer permits Photos syncing. There's no file that Dropbox would need to access that's not in it's own folder. Can you explain why this very dangerous setting would be used? Thanks, -- Miller
- Nancy
Miller A.1, can we log a ticket for you and look into this further? If that’s alright, we can message you to the email address you see here.
Thanks Nancy, I've dismissed the dialog box and it has not returned. It may return in the future, unless you believe this has been resolved. Given the high-privilege nature of Full Disk Access, I've left that setting disabled. It is not at present a concern. I'll reply again if the issue returns.
