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Forum Discussion
Linux - Unable to change Dropbox directory
I'm using Fedora Workstation 25 with GNOME.
Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!".
Steps to recre...
I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
Guys solved, and the solution was the easiest and logic.
I expose my situation:
sda1 300GB --> /
sda5 8TB --> /home
As I explained, I wanted to install Dropbox below /home directory, but playing as "root" user, by default, it forced the installation on /root
So I just installed the daemon using the user who owns the home directory I want and it works properly, just remember to add the "user" to the root group.
If you need more details, don't hesitate to ask.
wrote:I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
This didn't work for me, but I did find a similar solution! I created a "work" dropbox account and set up a fresh installation of dropbox with that account, which places the "work" Dropbox folder in the defaut ~/Dropbox. I then deleted everything in ~/.dropbox* (with rm -rf ~/.dropbox* ), reinstalled dropbox and set it up using my personal account. Now since the folder in ~/Dropbox already contains the dropbox for the work account, I got the prompt that allowed me to either delete the Dropbox folder or select a different location for my personal account. Somehow this worked when simply moving the folder within dropbox wouldn't... I hope this helps somebody! (using Fedora 27 btw)
I have tried this on both NTFS and ext4 and still have issues. This is a clean OS install, other than the NVIDIA drivers that are installed beforehand.
-Installed 64bit Fedora 25 workstation
-Installed 64bit dropbox via https://www.dropbox.com/install-linux
-Formatted secondary drive (NTFS + ext4), and setup auto mount on fstab
-Opened up all permissions and using chown doesn't seem to make a difference since root is always mounting the drive
-When first opening Dropbox, I go to move the location and it returns "Unexpected errors occured. Your Dropbox is ok!"
One thing I would like to add is that about 6 months ago when I did this exact same process... I didn't have problems and didnt even need to change the permissions. Please help
-Formatted secondary drive (NTFS + ext4), and setup auto mount on fstab
That doesn't make sense. Do you mean you set up the secondary drive with two partitions and formatted one NTFS and one ext4? Then you tried to move the Dropbox directory to the NTFS partition?
Please help
C'mon, look at this thread, you may as well write "please help" on a piece of paper, stick it in a bottle and chuck it in the sea.
The only solution to this issue is someone at Dropbox figuring it out where the issue is in the client code and fixing it. All we can do is wait for that to happen.
The support ticket I have open has now been passed to the engineering team. Hopefully one of them will come up with a fix to incorporate in to a client update.
It could be that they issue you're encountering isn't even the same error I am. We're both trying to move the Dropbox directory and we both get the same error message, but it's obviously a generic catch all message that could be displayed in who knows how many circumstances.
tharris104 wrote:
I really doubt this issue is beyond Dropbox.
I doubt it's beyond Dropbox, but all the evidence suggests it is very much beyond the support staff who post here, hence my comment about "please help". Seriously, the first reply I got in this thread wasn't even for the right operating system. And look at the "sudo chmod" advice - does that seem like it's written by someone who's used Linux for longer than it took to write that bit of the FAQ? I'm sure the support staff who post here help lots of people, but based on this thread so far it really doesn't seem like they're equiped to provide a solution for a generic error message appearing when a specific operation is attempted with the Linux client on some distros.
Even after raising a support ticket I was given the "sudo chmod" advice again. And then after providing details of a load of tests I'd done on different versions of Fedora, with and without LVM and LUKS, and providing strace output, I was told "sudo chmod" etc. Only after I expressed disatisfaction with that, again, was I told the ticket has been referred to engineering.
If you raise your own support ticket at https://www.dropbox.com/support then, maybe after you've explained to them N times that "sudo chmod" doesn't help, that might get referred to engineering. Maybe more support tickets will mean engineering give greater priority to finding a solution.
I went through the entire process twice. Tried it with ext4 first...then I tried NTFS and same results... as I mentioned in the very first sentence.
I really doubt this issue is beyond Dropbox. I have been able to replicate the exact same error over multiple installations with different medias... I have tried both Fedora 25 + 26 (seperately!!! for those who cant read) and have just gone to a completely different OS to resolve the issue. I did see some people mentioning Arch had similar problems and error codes.
