You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lol_no_way_anonymity's avatar
lol_no_way_anonymity
New member | Level 2
2 months ago

I'm not able to sync with my Dropbox account, why?

When I right click I cannot sync, when I uninstall and reinstall the app i'm unable to open. I don't have a personal paid plan but up to this point have been able to share amongst my works account. A...
Desktop
Error Messages
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi lol_no_way_anonymity, thanks for bringing this to our attention.

 

Could you clarify exactly how files aren't syncing when you right click them? Are you below your quote level on your account?

 

Are you using a Windows or Mac device? What OS version are you running?

 

This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!