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Forum Discussion

jmsgwd's avatar
jmsgwd
Collaborator | Level 8
8 years ago

"Please enable browser-cookies..." message when trying to view file contents in browser

Hi, I can log in to dropbox.com and browse my folder structure, but when I click on a .txt file to view its contents I get the following error message:   "Please enable browser-cookies to use the Dr...
Desktop
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Setting up the apps
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  • jmsgwd's avatar
    jmsgwd
    7 years ago

    Just a quick update to say, this issue appears to be resolved.

     

    I can now view text files in dropbox.com using the current version of Chrome on macOS without any issues.

     

    I don't know what changed, but I assume something got fixed, in the dropbox.com website, or in Chrome, or somewhere.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
Have you checked that you've not accidentally told Chrome to block cookies from Dropbox?
jmsgwd's avatar
jmsgwd
Collaborator | Level 8
8 years ago

Yes, see my last para. 

 

Also when I inspect cookies and site data, I can see that many cookies are being successfully set under "dropbox.com" and "www.dropbox.com".

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    That doesnt answer the question at all.

    That only says you are using the default settings. It doesnt say if you have changed the default settings for individual sites. Under the cookies settings tab you can add 'Exceptions'.
    • jmsgwd's avatar
      jmsgwd
      Collaborator | Level 8
      8 years ago

      OK I checked that, and there are no exceptions.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        Tried to clear all cookies and temporary internet files?

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