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Forum Discussion

IsaacGaz's avatar
IsaacGaz
Explorer | Level 4
3 years ago

Online only files taking up space on Windows

I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync...
Desktop
Setting up the apps
Sync
Windows
doppelgaenger_digital's avatar
doppelgaenger_digital
Explorer | Level 3

Sync Status is up to date and does nothing currently.

 

Here is a screenshot. That's not the only folder that's showing from dropbox.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi doppelgaenger_digital, thank you for the screenshot! 

 

Could you send me another one of this particular folder, and the files in it, being online-only, please? 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey doppelgaenger_digital, sorry to jump in here.

       

      Can you also let us know which version of the app you have installed?

       

      You can hover over the Dropbox icon to see that info as well.

       

      Also, what do you see if you right click and choose Properties on the folder itself in Explorer, instead of via third party apps?

      • doppelgaenger_digital's avatar
        doppelgaenger_digital
        Explorer | Level 3
        2 years ago

        Here are Screenshots from the Dropbox Icon and the Properties panel.

         

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