We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Alan41's avatar
Alan41
Explorer | Level 4
2 years ago

Migrating to a new PC

I have bought a new PC and migrated all the files from my old PC to my new one. 

I had Dropbox on my old machine, and had synced all my local files onto it. I want to do the same on my new machine. 

I have installed Dropbox on the new machine, and it has started to sync the files that it finds there. However, the files are duplicates of the ones on the old machine, so my Dropbox is filling up with second copies from the new machine of the files it had synced from the old one. 

Help! How do I set up Dropbox so that it will sync new files that I store, but not all the old ones that it already has?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Alan41, thanks for bringing this to our attention.

     

    When you migrated the files across, did you copy them into a Dropbox folder you created, or onto another location?

     

    Are you requesting that the Dropbox desktop application detects your migrated files to prevent re-syncing the same files again?

     

    This will help me to assist further!

    • Alan41's avatar
      Alan41
      Explorer | Level 4

      I migrated the files from the C Drive on my old computer to the C Drive on my new computer. I had synced the files from my old computer to Dropbox, and now want to sync any new files that I add to my new C Drive to that image on Dropbox. 

      Does that make sense?

       

    • Alan41's avatar
      Alan41
      Explorer | Level 4

      So, yes I want  the Dropbox desktop application to detect your migrated files to prevent re-syncing the same files again?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Do you have a custom location for the Dropbox folder, or did you leave it as the default location?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!