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Forum Discussion
andersmusikka
5 years agoHelpful | Level 5
Make offline files visible in the android filesystem
I think you should make files stored offline on Android available in the file system.
As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating sys...
Jay
Dropbox Staff
Hi everyone, we appreciate the feedback on how to improve the Dropbox mobile app.
This is the expected behavior of the Android app, so it wouldn't be possible to change it for offline files to be visible outside the app.
This is the expected behavior of the Android app, so it wouldn't be possible to change it for offline files to be visible outside the app.
crckrmn77
4 years agoHelpful | Level 5
Wrong answer Jay !
The Android app used to function as people on this thread are asking for it to function. Perhaps you did not notice that many of the comments indicate that they preferred the prior functionality and want it restored. We know this is possible, because it used to function the way THE CUSTOMER wants.
Or is it just that Dropbox believes that they know best what the customer wants—even if the customer is telling them, "This is NOT what I want!"? You know, if business school taught me anything, it was that the number one rule of business is: "The customer is ALWAYS right." The second rule of business is: "If it happens that the customer is not right, refer to rule number one." Or, maybe, Dropbox has decided that its business is resilient enough that if the customer does not like the product, they can take their business elsewhere. There are alternatives. And, it seems that is where you are trying to send people. Not a sustainable model, if you ask me. But, you're not asking. The "Community" may just be a place you all created to see how your customers think you have screwed up your product and have a laugh at those customers. Good luck.
- tashrobinson4 years agoHelpful | Level 6If Dropbox continues to insist that this is the correct behavior, when you removed the key feature of the application, namely the ability to sync files between devices, I can find another cloud provider... Bye
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