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RobertPatton's avatar
RobertPatton
Explorer | Level 4
4 years ago

macOS Monterey 12 - Couldnt Start Dropbox

bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Desktop
Error Messages
Mac
Setting up the apps
Web
E-B's avatar
E-B
Helpful | Level 5

There are a couple of other threads on this already.  E.g., https://www.dropboxforum.com/t5/Dropbox-installs-integrations/macOS-Monterey-12-Couldnt-Start-Dropbox/m-p/545775/highlight/false#M111121.  If you use Monterey as your search term at least one more will come up.

 

None of the suggestions seemed to work for me, but when I restarted my computer a few hours later, DB worked again. So whatever protocol you try, be sure you restart your computer afterwards, even if it doesn't say to, so the changes take effect.  Good luck!

shinbeth's avatar
shinbeth
Experienced | Level 13
4 years ago

I have the opposite problem, whenever I restart my Mac with Monterey, Dropbox won't start anymore and I have to reinstall again.

 

I did BatchMod the app (even the installer itself, otherwise it wouldn't even install) to give full access to the app, allowed full access in security settings, etc. pointless eventually.

 

In 2021 Dropbox still doesn't understand how macOs permissions work, making our lives very difficult...

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