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Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
RobertPatton
Explorer | Level 4
That did not work and DB still fails to work on MacOS Monterey
Hannah
4 years agoDropbox Staff
Thanks for the update, Robert.
Are you still getting the exact same error message?
If so, can I reach out to you via email, so we can look into this further?
Are you still getting the exact same error message?
If so, can I reach out to you via email, so we can look into this further?
- mickye4 years agoExplorer | Level 4
Hi!
Same problem here, is there any solution to it?
Thanks
- Hannah4 years agoDropbox StaffHey mickye, thanks for the nudge!
Did you try to perform an advanced reinstall of the application on your end? Did it not work?- mickye4 years agoExplorer | Level 4
Hi!
Solved itself with Monterey 12.0.1. Strange, because on my Macbook M1 it wasn't a problem at all.
If it happens again, I'll try the advanced install.
Thanks!
- shinbeth4 years agoExperienced | Level 13
There's no solution to it, Dropbox is NOT compatible with Monterey.
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