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Veloxi's avatar
Veloxi
Helpful | Level 6
7 months ago

Logged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11

Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox.    Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no lon...
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  • Jay's avatar
    Jay
    7 months ago

    Yes, although you should try to wait for the folder names and subfolders to be created in the new Dropbox folder, and then you can pause the syncing and copy the files over to the new folder. 

     

    When you unpause the syncing, it'll take a little time for the app to process it as it will begin to reindex the files.

Monggul's avatar
Monggul
New member | Level 2

i have same problems windows 10. 

two times full complete sync my 2tb files. 

i need use my dropbox files. but i many times relogin and waiting syncing. then i can't access my dropbox. 😞


Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Sorry to hear that, Monggul.

 

Have you tried Jay's suggestion, to see if it helps?

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