You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

manfred9's avatar
manfred9
Explorer | Level 3
5 months ago

I'm installing Dropbox on my Mac, and I don't have the relevant icon on my menu bar.

I have two dropbox accounts. They are not linked and neither should they. I am on macOS ventura and there is no dropbox icon in the menu bar. Every time I install dropbox on my desktop it installs it for the wrong account without even asking. I am logged into the account, which I would like to see on my desktop, in Safari.  

 

Why is everything so difficult with dropbox?

  • manfred9's avatar
    manfred9
    Explorer | Level 3

    After killing everything a doing another install I somehow managed to get the right desktop connection for the account i want. But I still don't have a menu icon and have no idea how to get it.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey manfred9, let's jump right into this!

       

      Technically, you should be having two icons: one next to your WiFi -that should give you the app's syncing status and version when you hover your mouse over it- and the bigger icon that would re-direct you on your Dropbox folder in Finder. 

       

      Would you mind clarifying if you're missing both of them, or one specifically? 

       

      Let me know more, and we'll take it from there!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!