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Forum Discussion
I can't install Dropbox on my computer anymore.
Hi,
I am a Dropbox user for 15 years or so. I use it for business.
My Dropbox icon was nowhere to be found on mu pc a few weeks ago, so I could not seem to check whether my Dropbox was sy...
Thanks for the screenshots, Hester! When saying your IT man deleted some parts of the program in the registry, do you mean that he performed an advanced reinstall, as described here?
Apart from that, do you happen to run any antivirus/firewall or VPN programs on your computer(s)? If yes, can you disable them temporarily and then, attempt to install the app again? Does the installation go through now?
Hello FlexAssistance,
Do you receive any error message when you try to install it again?
Here to help,
Andrew (DBoxTips)
I am an individual contributor to the Dropbox Community forums, not affiliated with Dropbox. All opinions expressed here are my own.
DBoxTips helped me find the solution with this Dropbox problem. It was a problem with my antivirus software and IT-company, which we now settled, thanks to DBoxTips. Thank you very much!
- Nancy
Dropbox Staff
I’m glad I could help, FlexAssistance! I’ll be here, if you need something else.
