You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
johnkast
2 years agoNew member | Level 2
How to get Dropbox for macOS on File Provider
I'm sure this is a common question, but I can't simply find the answer elsewhere. I want to buy a Dropbox plan and download a Dropbox app that works on my MacOS on File Provider. My Mac is at 13.5. I...
- 2 years ago
Hey johnkast, welcome to our Community.
If I understand correctly, you'd like to install the new version of Dropbox for macOS on your computer.
We’re currently still in the process of rolling out the updated Dropbox for macOS on File Provider.
The update isn't rolled out to all Dropbox customers at once, but rest assured that once your account is eligible, you will receive a desktop notification and an email to update the app.
You can see more info about what to expect here.
Let me know if you have any questions.
Hannah
Dropbox Staff
Hey johnkast, welcome to our Community.
If I understand correctly, you'd like to install the new version of Dropbox for macOS on your computer.
We’re currently still in the process of rolling out the updated Dropbox for macOS on File Provider.
The update isn't rolled out to all Dropbox customers at once, but rest assured that once your account is eligible, you will receive a desktop notification and an email to update the app.
You can see more info about what to expect here.
Let me know if you have any questions.
HTDUCK
2 years agoHelpful | Level 6
This BULL**bleep** explanation again.
Seriously, it's been nearly two years now! Your competitors got it figured out.
Yet, you've been "slowly rolling out updates" for the past 6+ months (that were supposed to start last year).
The inability to link files in all of our Adobe Creative Cloud apps is absolutely f-ing up our production workflow. To this day, I still get the message of being "not eligible for the updated Dropbox for macOS on File Provider at this time."
WTF does it take to become "eligible?" I've been using Dropbox for more than 10 years. And this is absolutely blowing my patience and trust in you as a company. My subscription renews at the end of the year. But I think it might be time to evaluate other options. This lack of responsiveness from Dropbox is inexcusable to the millions of Mac users out there.
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