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Forum Discussion
Green Check Marks No Longer Appearing in MacOS Ventura Finder
Hi, I am running MacOS 13.1 on a 2021 M1 MacBook Pro. All of a sudden, several days after I updated to the latest OS version, the blue syncing, and green check marks no longer appear in the finde...
Hi Hannah. Thanks for responding.
The syncing icons have disappeared completely.
I have not received a notification to update the app. When I started having the issue, I went to the dropbox website, and downloaded the most recent stable version listed. Even when I installed the issue persisted.
When I hover over the menubar icon, it doesn't say anything, but the icon shows the round circle syncing sign in the bottom right corner. When I click on the menubar icon it says that files are updating. And, as I said in my original post, those updates seem to be appearing in the web version (currently, there are a lot of files updating, so I can't say for sure).
Walter
Dropbox Staff
Dropbox StaffHey Justinw, I'm sorry to jump in here, but could you have a look at this information and let us know if it helps in your case?
Just make sure that your desktop app is 'up to date' first and not still syncing or updating your files.
Hi Walter,
Thanks for the suggestion, currently there are a large number of files updating, so I'll have to wait til those are done.
As soon as I can, I'll try these steps, and report back.
Hi Walter,
I followed the instructions in link on your post.
Unfortunately, the green/blue syncing icons still aren't showing up in the finder.
Hi Justin,
I had the same problem on Ventura. I quit dropbox, restarted finder and reopened dropbox — the problem persisted.
I tried a second time but this time quit both Google Drive AND Dropbox before restarting finder and reopening dropbox — the problem was resolved and ticks are visible again. Hope this helps.
This worked for me too! Seems like there's a conflict between those two apps. When I reopened the Google Drive app, the green bullets disappeared again.
- Nancy
Hi Justinw, hope you don’t mind me jumping in.
Just to clarify, did you follow the steps on how to relaunch your Finder, after quitting all apps, and restart your Dropbox app?
Can you please let me know what’s the exact syncing status of your Dropbox app at the moment? Also, if you open your Dropbox folder and right click on any of your files, are you seeing any Dropbox-related options from the dropdown menu?
