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funkmaverick's avatar
funkmaverick
Helpful | Level 5
2 years ago

Dropbox doesn't appear in Menu Bar of MacBook Air M2 2022 Ventura 13.01

I've tried to install Dropbox on my new MacBook Air M2 2022 laptop, which is using MacOS Ventura 13.01. I'm not a newbie to Dropbox, having used it on various computers for several years.

 

However, the Dropbox icon fails to appear in the Menu Bar at the top left of the screen.

 

I need that icon to be able to access my Dropbox preferences, such as choosing folders, sync options, etc.

 

I have tried uninstalling and reinstalling several times, including with the offline version of the installer.

 

 

Desktop
Install
Mac
Setting up the apps
  • funkmaverick's avatar
    funkmaverick
    2 years ago

    Thanks, Hannah. I think this issue is solved now.

     

    It seems that the Menu Bar hides the Dropbox icon if there are too many other icons on it.

     

    That wasn't a problem on my iMac 24 with its much larger screen, but on the MacBook Air with only a 13 inch screen the Dropbox icon was not visible.

     

    I reduced the number of apps and functions on display in the Menu Bar and then the Dropbox icon re-appeared.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey funkmaverick, thanks for bringing this to our attention.

     

    Can you let us know if the app is working correctly otherwise?

     

    Meaning, will it sync your files online, if you add them to the Dropbox folder and vice versa?

     

    Also, can you make sure you have selected the Dropbox icon to appear in your menu bar, by following these steps?

     

    Let me know how it goes.

    • funkmaverick's avatar
      funkmaverick
      Helpful | Level 5
      2 years ago

      Thanks, Hannah. I think this issue is solved now.

       

      It seems that the Menu Bar hides the Dropbox icon if there are too many other icons on it.

       

      That wasn't a problem on my iMac 24 with its much larger screen, but on the MacBook Air with only a 13 inch screen the Dropbox icon was not visible.

       

      I reduced the number of apps and functions on display in the Menu Bar and then the Dropbox icon re-appeared.

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