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Forum Discussion
force bad driver tray window
Hi I've been getting this error when I start windows so I uninstalled and reinstalled dropbox and as soon as I opened it I got the error I was also getting a dbxsvc error thats why I reinstalled it
- Nancy
Dropbox Staff
Hi indyduke77! Hope you’re doing well.
Can you send me a screenshot of any errors you’re getting at the moment? Are you still seeing the dbxsvc error after the reinstall?
Also, can you clarify what’s the OS version of your computer, as well as the Dropbox app version on it?
Keep me posted for more updates.
yes i'm still getting the error after reinstalling dropbox. i'm running win 11 dropbox verrsion 187.4.5691,I took a screen shot of the other error but don't know if I got it since I can't see the screen
- Jay
Hi indyduke77, are you certain that the first error is related to Dropbox?
If you uninstall the app and load Windows, does the error occur again?
