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Forum Discussion
BD_CSB
2 years agoHelpful | Level 6
Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11
Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options.
With other installed apps and options I've enabled, right click m...
- 2 years ago
Hi everyone,
Our team has implemented a fix for the duplicate context menu items in Windows 11 that you reported.
Please let us know if you still encounter this issue.
Thank you,
Sam
BD_CSB
Helpful | Level 6
Hey,
Thanks for the reply.
The issue has existed since getting this machine new last March.
Many reboots and restarts of the program since then.
Issue persists.
Walter
2 years agoDropbox Staff
Thanks for clarifying that for us BD_CSB
Could you also let us know the app's version and status as shown in your taskbar?
Also, have you tried reinstalling the app since you first noticed this?
- Spektr482 years agoHelpful | Level 6
Hi,
I have those entries too. This is not a one user issue, it's a "feature" of your desktop client. I wonder why the people at support don't know that this is not an error, but something embedded into the software.
Please, correct it or, at least, tell us how to consolidate the Dropbox entries, because this is ridiculous and quite annoying to have all those options (many of them duplicated) bloating the context menu.
Fix this ASAP, please.
- BD_CSB2 years agoHelpful | Level 6
Exactly!
Whenever I'm told: "Uninstall and reinstall", I'll ways take that to mean: "We've got nothing really and/or we don't want to spend much time sorting it out."
If this is by design, the team at DB needs to shake their collective head.
- Hannah2 years agoDropbox Staff
Hey everyone.
This is a known issue that is currently being addressed.
Our team is working on it, so once we have more info, you'll be updated as well.
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