You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jpworkman
4 years agoHelpful | Level 5
DropboxMacUpdate using 98-100% of CPU%
I am currently running macOS Big Sur 11.4 on a MacBook Pro (15-inch 2016) 2.9 GHz and 16GB memory. I currently use the Dropbox desktop app and have my Smart Sync set to ON. All of my files are 'Up...
- 4 years agoI hope you're doing great jpworkman!
It seems you're using the Beta version of our app, which could be causing a higher usage of CPU.
Go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.
jpworkman
Helpful | Level 5
My Sync Status is 'Up to Date' with a green check mark.
v123.3.4825
Megan
4 years agoDropbox Staff
I hope you're doing great jpworkman!
It seems you're using the Beta version of our app, which could be causing a higher usage of CPU.
Go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.
It seems you're using the Beta version of our app, which could be causing a higher usage of CPU.
Go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.
- jpworkman4 years agoHelpful | Level 5
I did the following:
1) Turned off Early Releases on dropbox.com
2) Logged out of my DB account on the desktop app
3) Uninstalled and deleted the app
4) Restarted the computer
5) Downloaded and installed the latest (non-beta) version of the Dropbox App (v.125.4.3474)
6) Logged into my accounts and turned on SmartSync (local only)
7) Waited for everything to sync and the DB Desktop app to show is 'Up to Date' with green check box
Everything now seemed to be fixed!! Thank you!
- EMPerez3374 years agoNew member | Level 2
I'm having some compatibility issues as well with my IMac /Big Sur 11.4 and DropBox desktop app.
I did get a "text file message.. I believe this is also causing my safari to crash.
Do you know if there's a fix ?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!