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Forum Discussion
Dropbox Set Up takes forever to allow signing in
I installed dropbox on Windows 10 laptop and all went on well. However, when I click the icon to sign in, the "Set Up Dropbox" window keeps spinning forever without bringing the places for signing in. What do I do?
- Walter
Dropbox Staff
Hey there Believer - happy Monday and welcome to our forums!
As you're having connection problems with the Dropbox application, kindly note that this usually means there is an antivirus, firewall, security program, proxy or VPN blocking the Dropbox desktop client - could you check if this is the case?
Alternatively, you could disable those (firewalls, antivirus etc.) temporarily - just for troubleshooting's sake - and run our offline installer for your Windows device from the page below:
https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-67-4-83/m-p/329873#M5201
Keep me posted!
- Walter
Sorry to hear about this - in this case, you can try a clean, advanced re-install as a next step to try and resolve this.
Let me know how it goes and we'll take it from there Believer !
