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Forum Discussion

Believer's avatar
Believer
Explorer | Level 3
6 years ago

Dropbox Set Up takes forever to allow signing in

I installed dropbox on Windows 10 laptop and all went on well. However, when I click the icon to sign in, the "Set Up Dropbox" window keeps spinning forever without bringing the places for signing in...
Desktop
Setting up the apps
  • Walter's avatar
    Walter
    6 years ago

    Of course there is  Believer  - I just sent you a brief message to your Dropbox associated email address (ticket with ID: 8967782) so we can work on this together.

    Take a look at my message and we'll take it from there.

    Thanks!

Believer's avatar
Believer
Explorer | Level 3

Walter Is there any further technical support about this? I'm still waiting to hear from you. I badly need help!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Of course there is  Believer  - I just sent you a brief message to your Dropbox associated email address (ticket with ID: 8967782) so we can work on this together.

Take a look at my message and we'll take it from there.

Thanks!

  • Believer's avatar
    Believer
    Explorer | Level 3
    6 years ago

    Dear Walter ,

    I have seen the mail and replied to it. Thanks

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Hi there Believer, I wanted to follow up here and see if you were able to resolve this in the end. If so, could you please let us know how?
       
      However, if you’re still experiencing some trouble with it or if you have any further queries, just give us a shout. Thanks!
      • Believer's avatar
        Believer
        Explorer | Level 3
        6 years ago
        Dear Lusil,

        Thanks for asking. The issue was solved. Thanks

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