You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
cachaito
8 months agoHelpful | Level 6
Dropbox on Windows 7 - unable to login at system start
Suddenly Dropbox (since couple of versions - my latest is 195.4.4995) stopped to login automatically on system startup. Greyed out icon is available in system tray but Dropbox cannot login. I need ma...
- 8 months ago
Hi Again Hannah, I think I've found the culprit. Out of curiosity I've checked Windows Services and I've found that service "debupdatem" was switched to manual mode. When I made it as "delayed automatic mode" Dropbox started to work without issues.
cachaito
Helpful | Level 6
Hi again Hannah. I disabled Microsoft Security Essentials from auto start and after system restart output was the same (screenshot provided). I feel that this Dropbox auto-start issue has something with delay of Dropbox initialization. I noticed that sometimes (fiber optic cable internet) when my connection is fast established Dropbox successfully starts and login.
cachaito
8 months agoHelpful | Level 6
Hi Again Hannah, I think I've found the culprit. Out of curiosity I've checked Windows Services and I've found that service "debupdatem" was switched to manual mode. When I made it as "delayed automatic mode" Dropbox started to work without issues.
- cachaito8 months agoHelpful | Level 6
Hello Hanna and Megan. I'm sorry for writing this, but this morning when I turned on my computer I was greeted by this unpleasant sight:
Dropbox still doesn't want to connect 😞
- cachaito8 months agoHelpful | Level 6
Hi Hannah. That was the first thing I've checked up. Both Dropbox services are set up as automated with delayed start, as yesterday...
- Hannah8 months agoDropbox Staff
Thanks for the update!
Hmm, can you let me know if you can access dropbox.com as normal from your browser?
- cachaito8 months agoHelpful | Level 6
Hi Hannah, when Dropbox app is trying to login (screenshot 1) I cannot click on "web" icon (it's greyed out) and go straight to Dropbox page. But through web browser it's not a problem. When I open Dropbox page during failing attempt of login to the app, Dropbox page shows me I'm logged and all is fine (screenshot 2)
- cachaito8 months agoHelpful | Level 6
Hi Hannah. I already got this security update (screen attached). I think it's a Dropbox fail during start. It tries to connect once and stops but my internet connection can be resolved sometimes a little bit longer. Dropbox should try to connect in intervals after start, not only tries once and stop while telling user that it really tries 🙂
- cachaito8 months agoHelpful | Level 6
Hi Megan. Of course, send me the mail.
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