Dropbox on Windows 7 - unable to login at system start

Hi there, cachaito!

Awesome news, I'm glad to hear that. 

In any case, we'll be one post away if you need anything else! 

Hello Hanna and Megan. I'm sorry for writing this, but this morning when I turned on my computer I was greeted by this unpleasant sight:

Dropbox still doesn't want to connect 😞

Thanks for letting us know, cachaito.

Is it possible that the setting you changed yesterday, automatically switched back to what it was before, after the computer was turned off?

Hi Hannah. That was the first thing I've checked up. Both Dropbox services are set up as automated with delayed start, as yesterday...

Thanks for the update!

Hmm, can you let me know if you can access dropbox.com as normal from your browser?

Hi Hannah, when Dropbox app is trying to login (screenshot 1) I cannot click on "web" icon (it's greyed out) and go straight to Dropbox page. But through web browser it's not a problem. When I open Dropbox page during failing attempt of login to the app, Dropbox page shows me I'm logged and all is fine (screenshot 2)

Thanks for keeping me updated, cachaito.

One more thing I can think of is that Windows 7 needs the security update KB3033929 for the Dropbox desktop app to work properly; can you check if you have this update?

Hi Hannah. I already got this security update (screen attached). I think it's a Dropbox fail during start. It tries to connect once and stops but my internet connection can be resolved sometimes a little bit longer. Dropbox should try to connect in intervals after start, not only tries once and stop while telling user that it really tries 🙂

Hey cachaito, can I send you an email, in order for us to have a closer look into this? 

Hi Megan. Of course, send me the mail.