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Forum Discussion
Dropbox Desktop App Keeps On Closing
Hi. I have a 2015 iMac. It is running Big Sur v 11.4. I have the Dropbox Desktop app v 125.3.3463 installed on this machine. For some reason, the Dropbox Desktop Sync app will not stay open...
Hi All,
Thank you all for your help on this item. I have solved it. The issue was a 'permissions' issue related to my iMac/computer. I basically just dis-associated my iMac from my account and restarted the Dropbox app and it worked fine. So we're all set! Thanks again!
Stephen
Yup, that was the issue! So the good news is that after turning that setting off, I was able to install the 124.4.4912 version of the Dropbox app!
The bad news is that the behavior I've been seeing today/tonight is still happening even with the 'stable' version of the app, Basically, the app opens, it starts to sync, and then it closes/crashes. Wash. Rinse. Repeat. It keeps on happening.
I had to do a Time Machine restore on some files within the Dropbox folder (long story...I ran a Hazel script that renamed a ton of files and tried to back out of that mistake) a day or so ago. I am wondering if something happened with that process that is screwing up the Dropbox app for some reason?
Do you think talking to Apple would be helpful in any way?
Thanks
Stephen
Hi All,
Thank you all for your help on this item. I have solved it. The issue was a 'permissions' issue related to my iMac/computer. I basically just dis-associated my iMac from my account and restarted the Dropbox app and it worked fine. So we're all set! Thanks again!
Stephen
Can you please explain this a little more? It's driving me crazy it'll open for a few seconds then disappear again. Did you re-associate it with your mac once it worked properly? I don't want to lose the syncing from my computer. Thanks.
- Yes. I went on to my account on Dropbox.com. I then went into preferences and deleted my iMac from my devices. I then went to my iMac desktop and reinstalled the Dropbox iMac desktop app. Logged in and everything synced.
