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Forum Discussion
Dropbox became very slow and freezes after iOS 12 update
After the update to iOS 12 on my iPhone 7 Dropbox started to behave really bad. It freezes very often, minutes of charging time to just show me a portion of the files in the folder I’m working on. Alr...
Quick update on this: it appears that this primarily affects users with many (at least 25 or so) starred files. We have identified the cause and fixed the issue.
The fix will be in Dropbox for iOS v120, going out early next week (around Nov 6).
Thank you very much to those of you who wrote in and contributed by giving detailed descriptions of the issue, and extra thanks to those who sent in videos and crash logs.
Hi Jay, by freezing I mean the usual ‘stops responding’ to any and all clicks. Not when it first boots up. Happens mostly when I click on ‘Search your files’ at the top of the Home page, also when trying to change my file order in Files from Name to Modified, for example.
Also it doesn’t finish uploading my photos (yes I stay on that page) and only about the last 40 or so show, all previous ones are blank.
And I’ve done all the suggested fixes. Quite frustrating.
Also it doesn’t finish uploading my photos (yes I stay on that page) and only about the last 40 or so show, all previous ones are blank.
And I’ve done all the suggested fixes. Quite frustrating.
Jay
Dropbox Staff
Dropbox Staff
