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22 Stone Productions's avatar
22 Stone Productions
Explorer | Level 3
3 years ago

Dropbox freezes while finalizing large file upload (3 gb MOV file)

Stuck on 1 second left. Need help/advice on this ASAP.

 

Is this a Dropbox thing or an error. Can this be fixed?

  • Hello

    Thanks for reaching out here in the Community

    Are you using the Web interface (Browser) to upload the files?  if so, consider using the Desktop Client instead.  It will sync large files without issues.  Web interface uploads are known for issues.

     

    if using the browser is your only way to use Dropbox then try to use a different browser

  • Hello

    Thanks for reaching out here in the Community

    Are you using the Web interface (Browser) to upload the files?  if so, consider using the Desktop Client instead.  It will sync large files without issues.  Web interface uploads are known for issues.

     

    if using the browser is your only way to use Dropbox then try to use a different browser

    • butagorira's avatar
      butagorira
      Explorer | Level 3

      I had the same issue with Dropbox Capture. While uploading a large file, it freezes and finally crashes. Now, I cannot use any of the functionalities.

       

      • Chris_J's avatar
        Chris_J
        Icon for Super User rankSuper User

        make sure you click on upgrades to Dropbox Capture, i have issues with it too but I find if there is an update, click update when clicking on icon.  I also had success logging out and back in.

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