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Forum Discussion

cristinatercero's avatar
cristinatercero
Explorer | Level 4
2 years ago

Dropbox App won't open in macOS Monterey

I have installed the Dropbox App in my macOS Monterey and it won't open. I have tried everything, from updating all software updates, to uninstalling and reainstalling the app. I have allowed Dropbox...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey cristinatercero, thanks for bringing this to our attention.

 

Can you please check Emma's solution to this similar issue here in this thread, to see if it helps you as well?

 

Let me know how it goes.

  • cristinatercero's avatar
    cristinatercero
    Explorer | Level 4
    2 years ago

    I had "Early Releases" already turned off. I deleted the old app anyway, rebooted and still it doesn't work.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey there cristinatercero - sorry to jump in here, but could you try the offline installer from this page directly and let us know how it goes?

       

      Thanks so much!

      • cristinatercero's avatar
        cristinatercero
        Explorer | Level 4
        2 years ago

        Thank you for the reply. I installed the offline installer and still doesn't work. This same message pops up once I open the app.

         

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