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wendellpro1's avatar
wendellpro1
New member | Level 2
9 months ago

Dropbox app not working when deep inspection is enable on fortigate firewalls.

Hi,

 

I´m testing the dropbox app behind fortigate firewall and I enabled deep inspection, however, that does not work, I´m not able to see the login screen. Is there a setting that I may run on the dropbox app, or what is the recommendation regarding ssl inspection in firewalls. Because, fortigate firewall is exempting to be inspected *.dropbox.com .

 

Thank you!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi wendellpro1, thanks for bringing this to our attention.

     

    There are a lot of other domains which need to be whitelisted in order for the Dropbox site and desktop app to work. 

     

    Could you try adding those and let me know how it goes?