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Forum Discussion

DB-LifeHack5000's avatar
DB-LifeHack5000
Explorer | Level 3
7 years ago

Double Notification Settings - New MacOS Mojave 10.14

I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to ap...
Desktop
Mac
Notifications
Setting up the apps
  • Jay's avatar
    Jay
    6 years ago
    Hi everyone, I have an update for you!
     
    This is now considered to be expected behavior in the latest version of the Dropbox desktop application. It allows you to have settings for two different type of notification styles for Dropbox. 
     
    You can allow Alerts, which are persistent notifications for critical updates from the Dropbox desktop app, and Banners, which are quick notifications about updates to Dropbox files etc.
     
    While I can’t speak for Chrome, or any other apps that have two notifications in that tab, I imagine it’ll be for the same purpose, though you can check with them for more info.
     
    Hopefully this should clarify matters for you all! 
Duhkha's avatar
Duhkha
Explorer | Level 4

Jay, 

This issue remains unsolved as there is no apparent place to determine how notifications are applied, banners vs. alerts. For example, notifications in DB preferences cannot be alocated accordingly based on importance. Basicallly, at this point, it just creates duplicate notifcations--same content just different delivery. Until this is resolved, do you advise simply turning one off? Also, other apps that have two, Textexpander for example, name each one differently. DB's current implementation is simply to change alert vs. banner preset, but there is no difference in actual functionality.

Please advise. Thanks.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 years ago
There should be a difference between the two notifications. I’ll forward this feedback to our dev team for their awareness of this matter.
  • Michael N.28's avatar
    Michael N.28
    Collaborator | Level 8
    6 years ago
    Did we ever get a definitive reply?
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      No update as yet, however the team have been advised about the notification preferences.

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