We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

DB-LifeHack5000's avatar
DB-LifeHack5000
Explorer | Level 3
7 years ago

Double Notification Settings - New MacOS Mojave 10.14

I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to ap...
Desktop
Mac
Notifications
Setting up the apps
  • Jay's avatar
    Jay
    6 years ago
    Hi everyone, I have an update for you!
     
    This is now considered to be expected behavior in the latest version of the Dropbox desktop application. It allows you to have settings for two different type of notification styles for Dropbox. 
     
    You can allow Alerts, which are persistent notifications for critical updates from the Dropbox desktop app, and Banners, which are quick notifications about updates to Dropbox files etc.
     
    While I can’t speak for Chrome, or any other apps that have two notifications in that tab, I imagine it’ll be for the same purpose, though you can check with them for more info.
     
    Hopefully this should clarify matters for you all! 
Michael L.52's avatar
Michael L.52
Helpful | Level 6

I have the same issue on a brand-new Mac that came with Mojave installed, so I don't think it has to do with upgrade remnants. I also have the same with Google Chrome. In both cases, one is "alerts" and the other is "banners".

jsdbaAptz83T's avatar
jsdbaAptz83T
New member | Level 2
6 years ago

Same problem with a brand new MBP that came with 10.14.1 (Mohave release 1) installed. Both CHROME and DROPBOX have two entries in the notifications setting list in the SYSTEM PREFERENCES app.

I've played with various combinations of settings across the two entries. It seems that the settings are logically OR'd -- turning a parm on in either makes that parm active.

It seems likely that the problem is in the way mac os handles applications rather than something specific about the individual app.

In general, all the OSes have terrible notification management -- its a maze of settings that no one could possibly keep organized. Andoird, iOS, mac OS are all incredibly badly designed in this respect. I'm somewhat surprised that no one has written an app to manage all the notifications at once -- I would pay money for that!

I will cross post this into the Mohave support channel at apple.com. It is likely to be fixed in some future release. It will be interesting when that happens which of these very similar entries disappears.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!