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DB-LifeHack5000's avatar
DB-LifeHack5000
Explorer | Level 3
7 years ago

Double Notification Settings - New MacOS Mojave 10.14

I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to ap...
Desktop
Mac
Notifications
Setting up the apps
  • Jay's avatar
    Jay
    7 years ago
    Hi everyone, I have an update for you!
     
    This is now considered to be expected behavior in the latest version of the Dropbox desktop application. It allows you to have settings for two different type of notification styles for Dropbox. 
     
    You can allow Alerts, which are persistent notifications for critical updates from the Dropbox desktop app, and Banners, which are quick notifications about updates to Dropbox files etc.
     
    While I can’t speak for Chrome, or any other apps that have two notifications in that tab, I imagine it’ll be for the same purpose, though you can check with them for more info.
     
    Hopefully this should clarify matters for you all! 
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
That is rather peculiar! Perhaps a remnant from the upgrade to Mojave?
 
Could you try rebooting the machine completely to see if this helps? Otherwise, try uninstalling the app and then re-installing it.
DB-LifeHack5000's avatar
DB-LifeHack5000
Explorer | Level 3
7 years ago

Do you have any other ideas on what is causing this issue? 

    • alejandropg's avatar
      alejandropg
      New member | Level 2
      7 years ago

      Same problem after advanced reinstall.

      When you reinstall Dropbox you get two entries in the notification center. One with "Alerts" and the other with "Banners".

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        Just to check, did you reboot your machine between uninstalling and reinstalling the app?
         
        If not, could you try that again to see if this clears the notification option.

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