You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jacherian's avatar
jacherian
Helpful | Level 6
3 years ago

Couldn't start Dropbox - macOS Monterey 12.6.1

My Dropbox (currently at 159.4.5870) stopped syncing on Friday (Status shows "Can't sync") showing an error as it launches when my user account logs in. "Couldn't start Dropbox. This is usually becau...
Desktop
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Mac
Setting up the apps
  • jacherian's avatar
    jacherian
    3 years ago

    My Dropbox autoupdated (via Dropbox Update process) to 161.4.4923 (released Nov 9, 2022 ) and Dropbox no longer has an issue starting up and my files  are up to date. Walter pointed me to 161.4.4923 stable build and the offline installer updated the /Applications/Dropbox app as well.  See all the desktop builds by going to dropboxforum.co, under the "Do More with Dropbox" > "Desktop client builds" menu at the top of the website.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey jacherian, sorry to hear about this.

 

Would it be OK if we reach out via email to have a further look internally? 

jacherian's avatar
jacherian
Helpful | Level 6
3 years ago

Yes, you can reach me via email.

  • MelissaBecker's avatar
    MelissaBecker
    New member | Level 2
    3 years ago

    Hi Jay,

    Yes, I did an advanced reinstall when Dropbox stopped operating the last time (in early October).
    Thankfully (though regrettably for this support forum post), Dropbox seems to have auto-updated to version 160.4.4703 this morning, and Dropbox is now opening on user login and syncing correctly. drift boss

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