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Forum Discussion

MWulfe's avatar
MWulfe
Helpful | Level 5
7 years ago

Constant update notifications

I am getting frequent notifications to update my Windows desktop Dropbox app, requesting permission to make changes to my system.  It doesn't matter whether I respond yes or no, nothing happens after...
Desktop
Notifications
Setting up the apps
Windows
MWulfe's avatar
MWulfe
Helpful | Level 5

Yes, I have tried this, several times including just now, when I clicked on the link in your message.  Here's what happens.

I downloaded the install file (again), and executed it, responded "Yes" to the security question, and it started the install with the progress bar showing progress.  Then that dialog box disappears, then... nothing.

I have waited about 10 minutes while checking task manager for any activity, and it has remained unchanged:

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey MWulfe, I’d just like to follow-up on this matter & I hope you’re doing well today!

    Have you been able to carry the steps Mark suggested above? Do you still experience the same behavior?

    Please keep us updated here, in order to check the case together. Many thanks in advance!

    • jfei's avatar
      jfei
      New member | Level 2
      5 years ago

      Different user here, but I have the same problem with the update always popping up and nothing happening. When I tried to manually update then it says it failed because of "error 0x80004002." Please help.

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