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Forum Discussion

BC17's avatar
BC17
Explorer | Level 4
3 years ago

Cannot install Dropbox with Windows 11

Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using...
Desktop
Install
Setting up the apps
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
Hey BC17, sorry to jump in here.

Would you mind trying a more advanced reinstall of the app, to see if that helps?
BC17's avatar
BC17
Explorer | Level 4
3 years ago

Hannah 

 

That didn't work either. Same results.

  • Jon R.17's avatar
    Jon R.17
    Explorer | Level 4
    3 years ago

    Mine is having the exact same issue.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago
      Thanks for updating me here.

      Can I send you an email BC17 and Jon R.17, so we can look into this internally?
      • BC17's avatar
        BC17
        Explorer | Level 4
        3 years ago

        Hannah yeah

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