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Forum Discussion

Cat88's avatar
Cat88
New member | Level 2
7 years ago

Can’t delete Dropbox folder from pc

I deleted Dropbox from my PC which runs on Windows 10. There is still a Dropbox folder that shows up under “Desktop” in the file explorer navigation pane. There seems to be no option to remove it. How do I delete this?

  • After looking at a few other forums I found out that even after uninstalling Dropbox it leaves remnants in your system. To remove the remaining useless folder in the nav panel you have to hit Windows +R, then enter “regedit”. Next navigate to HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop and in the Desktop folder there’s another named NameSpace. In there was a file with a long name that the info panel showed was a Dropbox file. Delete that and it removes the leftover from the nav panel.
  • Cat88's avatar
    Cat88
    New member | Level 2
    After looking at a few other forums I found out that even after uninstalling Dropbox it leaves remnants in your system. To remove the remaining useless folder in the nav panel you have to hit Windows +R, then enter “regedit”. Next navigate to HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop and in the Desktop folder there’s another named NameSpace. In there was a file with a long name that the info panel showed was a Dropbox file. Delete that and it removes the leftover from the nav panel.
    • jebs44's avatar
      jebs44
      Explorer | Level 4

      When I navigate to Explorer in Regedit as per your instruction there is no Desktop folder

       

    • denif's avatar
      denif
      Explorer | Level 4

      Thank you so much!  this solved the issue for me, I spent WAY too much time on this today!

    • kleanrite's avatar
      kleanrite
      New member | Level 2
      how do i know which folder with long names in NameSpace shall i delete and related with dropbox?
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi there, is this folder in the quick access window, or Favorites? Are you able to right-click and remove it from there?

    If the Dropbox desktop application has been fully uninstalled, try rebooting the machine to see if this helps.
    • Cat88's avatar
      Cat88
      New member | Level 2
      I have uninstalled everything else. It’s not under quick access and when right clicked there’s no delete option. Restarting did not remove it.

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