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New member | Level 1

4 days ago

"Access Blocked: Dropbox's request does not comply with Google policies" error on Android

I changed my mobile phone and after that, I see the message "Access Blocked: Dropbox's request does not comply with Google policies". I can use Dropbox with my old mobile phone with the same account ...

Android

Mobile

magawla

New member | Level 1

4 days ago

Hello Jay,

I am getting this when trying to open a file within the app.

It leads me to a login page and if I select "Login with Google" then I see the error messages.

I can open the same files with my old mobile phone with the same account.

Regards...

Jay

Dropbox Staff

4 days ago

Are you trying to open any file via the app, or is it only for specific file types that you're getting this message?

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I changed my mobile phone and after that, I see the message \"Access Blocked: Dropbox's request does not comply with Google policies\". I can use Dropbox with my old mobile phone with the same account but with the new phone not and see that message.

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Are you trying to open any file via the app, or is it only for specific file types that you're getting this message?

","body@stringLength":"123","rawBody":"

Are you trying to open any file via the app, or is it only for specific file types that you're getting this message?

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Hello Jay,

I am getting this when trying to open a file within the app.

It leads me to a login page and if I select \"Login with Google\" then I see the error messages.

I can open the same files with my old mobile phone with the same account.

Regards...

","body@stringLength":"282","rawBody":"

Hello Jay,

I am getting this when trying to open a file within the app.

It leads me to a login page and if I select \"Login with Google\" then I see the error messages.

I can open the same files with my old mobile phone with the same account.

Regards...

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