We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

serdar78's avatar
serdar78
New member | Level 1
10 hours ago

What happens when my trial expires?

Hello, when the 3-month trial period expires, if I don't buy it. Is my information deleted? Or is there a download restriction? Thanks.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey serdar78 - thanks for using Dropbox and welcome to our Community!

    Your information won't be deleted and you won't have any restrictions on downloading the files you've stored in your Dropbox account when your trial ends. 

    Just to make sure we're on the same page though, can you please clarify if you're referring to a trial for one of the individual Dropbox plans or to a team plan instead?

    In the meantime, you can have  a look here too.

    Keep us posted with any updates!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Just to add to this, if you dont cancel the trial your account is automatically upgraded and your card charged - as per agreement when upgrading. There are also no refunds (unless required by law) so make sure its cancelled a few days in advance. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!