You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Konsider
3 years agoHelpful | Level 5
Why is Free Storage Space Removed by Dropbox?
I've been reading through some community posts, and a few people have said similar to the following: They have a free account, have storage of over 20GB, but Dropbox has messaged them to say the spa...
- 2 years ago
Hi RRRarchit, when was the last time you accessed your account? If you're not seeing the referrals on this page, then it means that this specific account never had them, which would indicate that either there was another account, or the original account was deleted and recreated later under the same email.
manngroup, how large is the shared folder you're trying to add to your account? Is it possible that it's greater than your available free quota?
DuaneM
2 years agoNew member | Level 2
When I first started using dropbox I earned a few extra gigs of storage as a result of recruiting other users. Then I started a paid account for a lot more storage. Now I've dropped back down to the free level on the same account but seem to have lost my earned gigs of storage that I had before. I'm back down to the entry level 2 gigs. That doesn't seem right. Suggestions? I don't know how to get in contact with an actual dropbox rep.
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