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kcrisp's avatar
kcrisp
New member | Level 1
7 days ago

Why are my referrals ineligible?

I sent two referral invites and they both accepted from the email link and downloaded the app on their computer.  Neither had dropbox before but the status continues to say, "referral ineligible".  W...

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I sent two referral invites and they both accepted from the email link and downloaded the app on their computer.  Neither had dropbox before but the status continues to say, \"referral ineligible\".  WHY?

","kudosSumWeight":0,"postTime":"2025-03-14T09:03:09.715-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox Basic","text":"Dropbox Basic","time":"2022-04-06T08:32:18.776-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Referrals","text":"Referrals","time":"2022-07-26T01:30:06.159-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:826513_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":59},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

I sent two referral invites and they both accepted from the email link and downloaded the app on their computer.  Neither had dropbox before but the status continues to say, \"referral ineligible\".  WHY?

","customFields":[]},"Conversation:conversation:826513":{"__typename":"Conversation","id":"conversation:826513","solved":false,"topic":{"__ref":"ForumTopicMessage:message:826513"},"lastPostingActivityTime":"2025-03-17T12:35:53.871-07:00","lastPostTime":"2025-03-17T12:35:53.871-07:00","unreadReplyCount":12,"isSubscribed":false},"ModerationData:moderation_data:826513":{"__typename":"ModerationData","id":"moderation_data:826513","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:826513_2":{"__typename":"Revision","id":"revision:826513_2","lastEditTime":"2025-03-14T09:53:48.798-07:00"},"ForumReplyMessage:message:826519":{"__typename":"ForumReplyMessage","id":"message:826519","conversation":{"__ref":"Conversation:conversation:826513"},"author":{"__ref":"User:user:330248"},"revisionNum":1,"uid":826519,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001015"},"subject":"Re: Why are my referrals ineligible?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:826519"},"parent":{"__ref":"ForumTopicMessage:message:826513"},"body":"

Hi kcrisp, thanks for bringing this to our attention.

\n

If a referral is considered to be ineligible, then it could be due to users already having a Dropbox account, or that they registered or installed the Dropbox desktop application on the same computer or network.

\n

Could this be the case when it comes to both those referrals?

\n

This will help me to assist further.

","body@stringLength":"852","rawBody":"

Hi , thanks for bringing this to our attention.

\n

If a referral is considered to be ineligible, then it could be due to users already having a Dropbox account, or that they registered or installed the Dropbox desktop application on the same computer or network.

\n

Could this be the case when it comes to both those referrals?

\n

This will help me to assist further.

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Hey Unic0

\n
Thanks for the follow-up and the ticket ID, much appreciated!
\n
 
\n
Iā€™ve located your open support ticket and Iā€™ve made sure that this has been sent over to our specialized team for review. At your convenience, could you check your inbox for our latest message and let me know if you have any issues locating the reply, so that I make sure that you receive it again? 
\n
 
\n
Hope this is helpful to you, wishing you a great rest of the week!
\n
 
\n
Warm regards, 
\n
JaneA
","body@stringLength":"2063","rawBody":"

Hey 

\n
Thanks for the follow-up and the ticket ID, much appreciated!
\n
 
\n
Iā€™ve located your open support ticket and Iā€™ve made sure that this has been sent over to our specialized team for review. At your convenience, could you check your inbox for our latest message and let me know if you have any issues locating the reply, so that I make sure that you receive it again? 
\n
 
\n
Hope this is helpful to you, wishing you a great rest of the week!
\n
 
\n
Warm regards, 
\n
JaneA
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This issue also affects me. I am on ubuntu 18.04.

\n

I have re-installed a few times as well. I am unable to access the preferences center of dropbox due to this issue. 

","body@stringLength":"185","rawBody":"

This issue also affects me. I am on ubuntu 18.04.

\n

I have re-installed a few times as well. I am unable to access the preferences center of dropbox due to this issue. 

","kudosSumWeight":0,"repliesCount":10,"postTime":"2018-08-21T11:52:38.662-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:292955_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11749},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"parent":{"__ref":"ForumReplyMessage:message:233992"},"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMjk0NDg2","node":{"__ref":"ForumReplyMessage:message:294486"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMzQxMzk5","node":{"__ref":"ForumReplyMessage:message:341399"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMzQxODky","node":{"__ref":"ForumReplyMessage:message:341892"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMzQxOTU1","node":{"__ref":"ForumReplyMessage:message:341955"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMzQyMDU3","node":{"__ref":"ForumReplyMessage:message:342057"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMzYxMjcz","node":{"__ref":"ForumReplyMessage:message:361273"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsMzYxMjg0","node":{"__ref":"ForumReplyMessage:message:361284"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsNDAxMzIw","node":{"__ref":"ForumReplyMessage:message:401320"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsNDAxNTQ4","node":{"__ref":"ForumReplyMessage:message:401548"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXw1MjoxfGludCwyOTQ0ODYsNDAyMDQ1","node":{"__ref":"ForumReplyMessage:message:402045"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:330246":{"__typename":"User","id":"user:330246","uid":330246,"login":"Jane","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMzAyNDYtNjA5OGkyNTA4MEQ2QjA4QTk0RjQ3"},"rank":{"__ref":"Rank:rank:26"},"biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:15.308-08:00"},"email":"","entityType":"USER","eventPath":"community:mxpez29397/user:330246"},"ForumTopicMessage:message:232112":{"__typename":"ForumTopicMessage","uid":232112,"subject":"Unable 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linux","id":"message:232112","revisionNum":3,"repliesCount":27},"Conversation:conversation:232112":{"__typename":"Conversation","id":"conversation:232112","solved":true,"topic":{"__ref":"ForumTopicMessage:message:232112"},"lastPostingActivityTime":"2022-07-26T03:46:33.032-07:00","lastPostTime":"2020-03-11T20:05:12.561-07:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:233992":{"__typename":"ModerationData","id":"moderation_data:233992","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:233992_2":{"__typename":"Revision","id":"revision:233992_2","lastEditTime":"2019-04-29T07:57:34.405-07:00"},"User:user:381311":{"__typename":"User","id":"user:381311","uid":381311,"login":"bellb300","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-04-11T15:30:04.528-07:00"}},"ModerationData:moderation_data:292955":{"__typename":"ModerationData","id":"moderation_data:292955","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:292955_2":{"__typename":"Revision","id":"revision:292955_2","lastEditTime":"2019-04-29T07:57:56.769-07:00"},"ModerationData:moderation_data:294486":{"__typename":"ModerationData","id":"moderation_data:294486","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:294486":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330246"},"id":"message:294486","revisionNum":2,"uid":294486,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:292955"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:294486"},"body":"
Hey bellb300, thanks for posting us here on the matter!
\n
 
\n
As this is has been an earlier discussion, we may need to start afresh on a new thread, though Iā€™m interested if any if the comments (or troubleshooting advised above) matches what youā€™re currently experiencing. Have you had a chance to do a re-installation following the steps Iā€™ve included above incidentally? 
\n
 
\n
Can you let me know whether youā€™ve fulfilled all the requirements for Linux listed here? Iā€™d like us to focus specifically on the Qt 5.5, since if you have a different version, youā€™ll have to consult your OS or Qt documentation and then let us know if this discrepancy persists. 
\n
 
\n
Following, it may be worth installing TopIcons as it is called out as a requirement for the app indicator (tray icon). 
\n
 
\n
Let me know of how my suggestions work for you & Iā€™ll do my best to follow-up on this discussion asap!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2018-08-28T16:10:33.702-07:00","lastPublishTime":"2019-03-18T18:42:35.196-07:00","metrics":{"__typename":"MessageMetrics","views":3993},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:294486","repliesCount":5,"readOnly":true,"editFrozen":false,"body@stringLength":"3545","rawBody":"
Hey , thanks for posting us here on the matter!
\n
 
\n
As this is has been an earlier discussion, we may need to start afresh on a new thread, though Iā€™m interested if any if the comments (or troubleshooting advised above) matches what youā€™re currently experiencing. Have you had a chance to do a re-installation following the steps Iā€™ve included above incidentally? 
\n
 
\n
Can you let me know whether youā€™ve fulfilled all the requirements for Linux listed here? Iā€™d like us to focus specifically on the Qt 5.5, since if you have a different version, youā€™ll have to consult your OS or Qt documentation and then let us know if this discrepancy persists. 
\n
 
\n
Following, it may be worth installing TopIcons as it is called out as a requirement for the app indicator (tray icon). 
\n
 
\n
Let me know of how my suggestions work for you & Iā€™ll do my best to follow-up on this discussion asap!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:294486_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"Rank:rank:45":{"__typename":"Rank","id":"rank:45","position":28,"name":"Explorer | Level 4","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1108668":{"__typename":"User","id":"user:1108668","uid":1108668,"login":"carlo_navarro","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-25T19:01:11.867-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:1108668"},"ModerationData:moderation_data:341399":{"__typename":"ModerationData","id":"moderation_data:341399","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:341399":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1108668"},"id":"message:341399","revisionNum":1,"uid":341399,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:292955"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:341399"},"body":"

Hello,

I stumbled across this because of issues running dropbox on elementary os. 

I did the recommendation above to run the headless version of dropbox - and it looks like it installed! 

My question now tho is how do I access the preferences with this installation. I would like to change the folder in which Dropbox syncs. (change from the default /home/Dropbox)

Cheers,

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2019-04-25T19:01:09.053-07:00","lastPublishTime":"2019-04-25T19:01:09.053-07:00","metrics":{"__typename":"MessageMetrics","views":3360},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:341399","repliesCount":3,"readOnly":true,"editFrozen":false,"body@stringLength":"413","rawBody":"

Hello,

I stumbled across this because of issues running dropbox on elementary os. 

I did the recommendation above to run the headless version of dropbox - and it looks like it installed! 

My question now tho is how do I access the preferences with this installation. I would like to change the folder in which Dropbox syncs. (change from the default /home/Dropbox)

Cheers,

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:341399_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:341892":{"__typename":"ModerationData","id":"moderation_data:341892","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:341892":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330246"},"id":"message:341892","revisionNum":1,"uid":341892,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:341399"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:341892"},"body":"
Hey carlo_navarro, please accept my apologies for the slight delay in getting back in touch with you. Following your last inquiry, it would be worth noting that itā€™s not currently possible to move the Dropbox folder contents to a different directory using the command line, however Iā€™ve made sure to include your interest along to the appropriate engineering team to inform future changes.
\n
 
\n
Thanks for checking in with us on our Community & Iā€™m always here if you have more questions or thoughts; let me know in your next message & Iā€™ll do my best to check back with you! 
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-04-29T08:08:04.292-07:00","lastPublishTime":"2019-04-29T08:08:04.292-07:00","metrics":{"__typename":"MessageMetrics","views":2318},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:341892","repliesCount":2,"readOnly":true,"editFrozen":false,"body@stringLength":"2205","rawBody":"
Hey , please accept my apologies for the slight delay in getting back in touch with you. Following your last inquiry, it would be worth noting that itā€™s not currently possible to move the Dropbox folder contents to a different directory using the command line, however Iā€™ve made sure to include your interest along to the appropriate engineering team to inform future changes.
\n
 
\n
Thanks for checking in with us on our Community & Iā€™m always here if you have more questions or thoughts; let me know in your next message & Iā€™ll do my best to check back with you! 
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:341892_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:341955":{"__typename":"ModerationData","id":"moderation_data:341955","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:341955":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1108668"},"id":"message:341955","revisionNum":1,"uid":341955,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:341892"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:341955"},"body":"Hello Jane,

Thanks for the reply.

I ended up moving the files to the default location. I couldn't get the normal installation to work (with the widget on the task bar) with Elementary OS. But the files seems to be syncing, so I guess that'll work for now.

Thanks again,
Carlo","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-04-29T16:11:47.289-07:00","lastPublishTime":"2019-04-29T16:11:47.289-07:00","metrics":{"__typename":"MessageMetrics","views":2309},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:341955","repliesCount":1,"readOnly":true,"editFrozen":false,"body@stringLength":"313","rawBody":"Hello Jane,

Thanks for the reply.

I ended up moving the files to the default location. I couldn't get the normal installation to work (with the widget on the task bar) with Elementary OS. But the files seems to be syncing, so I guess that'll work for now.

Thanks again,
Carlo","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:341955_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:342057":{"__typename":"ModerationData","id":"moderation_data:342057","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:342057":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330246"},"id":"message:342057","revisionNum":1,"uid":342057,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:341955"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:342057"},"body":"
Allā€™s well that ends well carlo_navarro; happy to hear that you managed to fix that on your end :white_check_mark: & thanks a lot for pinging me back with this update! Donā€™t hesitate to get back in touch again in case you have more questions & take care until we talk again! šŸ˜Š
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"217","kudosSumWeight":0,"postTime":"2019-04-30T07:59:01.173-07:00","lastPublishTime":"2019-04-30T07:59:01.173-07:00","metrics":{"__typename":"MessageMetrics","views":2300},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:342057","repliesCount":0,"readOnly":true,"editFrozen":false,"body@stringLength":"1155","rawBody":"
Allā€™s well that ends well ; happy to hear that you managed to fix that on your end :white_check_mark: & thanks a lot for pinging me back with this update! Donā€™t hesitate to get back in touch again in case you have more questions & take care until we talk again! šŸ˜Š
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:342057_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:1199769":{"__typename":"User","id":"user:1199769","uid":1199769,"login":"cuu508","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-08-21T23:58:05.897-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1199769"},"ModerationData:moderation_data:361273":{"__typename":"ModerationData","id":"moderation_data:361273","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:361273":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1199769"},"id":"message:361273","revisionNum":2,"uid":361273,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:294486"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:361273"},"body":"

There is no \"System Tray\" in Gnome Shell and so I'm not sure how to access Dropbox Preferences without installing hacky extensions. Is it possible to launch the Preferences window some other way than from the (missing) tray icon?

\n

Ubuntu 19.04

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2019-08-22T00:01:51.668-07:00","lastPublishTime":"2019-08-22T01:09:43.542-07:00","metrics":{"__typename":"MessageMetrics","views":2211},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:361273","repliesCount":4,"readOnly":true,"editFrozen":false,"body@stringLength":"256","rawBody":"

There is no \"System Tray\" in Gnome Shell and so I'm not sure how to access Dropbox Preferences without installing hacky extensions. Is it possible to launch the Preferences window some other way than from the (missing) tray icon?

\n

Ubuntu 19.04

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:361273_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:361284":{"__typename":"ModerationData","id":"moderation_data:361284","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:361284":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330246"},"id":"message:361284","revisionNum":1,"uid":361284,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:361273"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:361284"},"body":"

Hey cuu508; Iā€™ve just sent you a brief message, just so as to have a closer look at your account-specifics based on the info I have on file through our Official Support channel. Please have a look at your inbox at your earliest convenience & weā€™ll take it from there!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-08-22T01:16:38.130-07:00","lastPublishTime":"2019-08-22T01:16:38.130-07:00","metrics":{"__typename":"MessageMetrics","views":2205},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:361284","repliesCount":3,"readOnly":true,"editFrozen":false,"body@stringLength":"466","rawBody":"

Hey ; Iā€™ve just sent you a brief message, just so as to have a closer look at your account-specifics based on the info I have on file through our Official Support channel. Please have a look at your inbox at your earliest convenience & weā€™ll take it from there!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:361284_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:1270967":{"__typename":"User","id":"user:1270967","uid":1270967,"login":"chinarut","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-03-07T17:42:48.452-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:43"},"entityType":"USER","eventPath":"community:mxpez29397/user:1270967"},"ModerationData:moderation_data:401320":{"__typename":"ModerationData","id":"moderation_data:401320","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:401320":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1270967"},"id":"message:401320","revisionNum":3,"uid":401320,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:361284"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:401320"},"body":"

ok - glad I'm not the only one with this issue and I might be able to add some interesting insight given I use Dropbox out of a /home partition shared by Ubuntu and Elementary.

just for the record, my tray icon works fine in Ubuntu 18.04.4 32-bit and 64-bit (I have both installed) using Unity.   I set up selective sync (originally on 32-bit Ubuntu) using the settings available from the tray icon and my ~/.dropbox directory is still usable by 64-bit Ubuntu (and [spoiler alert] the Dropbox daemon is till able to use the directory in Elementary)

I installed Elementary OS today and was happy to see Dropbox in the AppCenter.  I installed it and it looked like it did nothing at first.   I installed Dropbox from the command line and same behavior (I also was expecting the tray icon to show up as an indicator it was working).   Then I created a file on the web and it showed up in my ~/Dropbox directory.   I uninstalled the command line version and re-installed the AppCenter version and sure enough, if I created a file on the web, I got a notification that a file got created in my ~/Dropbox directory.   So the daemon is definitely running.

So now, like many here, am missing a means to reconfigure the \"selective sync\" in Elementary OS.   I figure it's not a big issue (for now) because I can boot to Ubuntu to make changes (which is not often).

Has any one experimented with the dropbox \"exclude\" command  from the command line by chance?

 exclude      ignores/excludes a directory from syncing

EDIT: After reading recent responses, I don't feel this issue is \"solved\" either...

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-03-07T17:54:31.015-08:00","lastPublishTime":"2020-03-07T17:58:57.213-08:00","metrics":{"__typename":"MessageMetrics","views":1983},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:401320","repliesCount":2,"readOnly":true,"editFrozen":false,"body@stringLength":"1705","rawBody":"

ok - glad I'm not the only one with this issue and I might be able to add some interesting insight given I use Dropbox out of a /home partition shared by Ubuntu and Elementary.

just for the record, my tray icon works fine in Ubuntu 18.04.4 32-bit and 64-bit (I have both installed) using Unity.   I set up selective sync (originally on 32-bit Ubuntu) using the settings available from the tray icon and my ~/.dropbox directory is still usable by 64-bit Ubuntu (and [spoiler alert] the Dropbox daemon is till able to use the directory in Elementary)

I installed Elementary OS today and was happy to see Dropbox in the AppCenter.  I installed it and it looked like it did nothing at first.   I installed Dropbox from the command line and same behavior (I also was expecting the tray icon to show up as an indicator it was working).   Then I created a file on the web and it showed up in my ~/Dropbox directory.   I uninstalled the command line version and re-installed the AppCenter version and sure enough, if I created a file on the web, I got a notification that a file got created in my ~/Dropbox directory.   So the daemon is definitely running.

So now, like many here, am missing a means to reconfigure the \"selective sync\" in Elementary OS.   I figure it's not a big issue (for now) because I can boot to Ubuntu to make changes (which is not often).

Has any one experimented with the dropbox \"exclude\" command  from the command line by chance?

 exclude      ignores/excludes a directory from syncing

EDIT: After reading recent responses, I don't feel this issue is \"solved\" either...

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:401320_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:401548":{"__typename":"ModerationData","id":"moderation_data:401548","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:401548":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:330248"},"id":"message:401548","revisionNum":1,"uid":401548,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:401320"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:401548"},"body":"

Hi chinarut, thanks for joining the Community!

\n

Regarding your query, currently we only official support Ubuntu and Fedora for Linux installations. As per the system requirements, the full desktop app needs the following:

\n\n

If Elementary doesnā€™t offer these, then itā€™s possible this is the reason why youā€™re not seeing the Dropbox icon.

\n

The 'exclude' command should work when running the command line headless installation, along with other functions

\n

I hope this helps to clarify matters!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2020-03-09T07:32:38.714-07:00","lastPublishTime":"2020-03-09T07:32:38.714-07:00","metrics":{"__typename":"MessageMetrics","views":1973},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:401548","repliesCount":1,"readOnly":true,"editFrozen":false,"body@stringLength":"1249","rawBody":"

Hi , thanks for joining the Community!

\n

Regarding your query, currently we only official support Ubuntu and Fedora for Linux installations. As per the system requirements, the full desktop app needs the following:

\n\n

If Elementary doesnā€™t offer these, then itā€™s possible this is the reason why youā€™re not seeing the Dropbox icon.

\n

The 'exclude' command should work when running the command line headless installation, along with other functions

\n

I hope this helps to clarify matters!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:401548_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:402045":{"__typename":"ModerationData","id":"moderation_data:402045","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:402045":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1270967"},"id":"message:402045","revisionNum":1,"uid":402045,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:401548"},"conversation":{"__ref":"Conversation:conversation:232112"},"subject":"Re: Unable to access preference menu on linux","moderationData":{"__ref":"ModerationData:moderation_data:402045"},"body":"amazing response @jay!

thank you for pointing us to the exclude command line documentation - it looks very promising on first glance.

If anyone in this thread has experience to share re: the exclude command, love to hear what you've discovered šŸ™","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-03-11T20:05:12.561-07:00","lastPublishTime":"2020-03-11T20:05:12.561-07:00","metrics":{"__typename":"MessageMetrics","views":1957},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:232112/message:402045","repliesCount":0,"readOnly":true,"editFrozen":false,"body@stringLength":"268","rawBody":"amazing response @jay!

thank you for pointing us to the exclude command line documentation - it looks very promising on first glance.

If anyone in this thread has experience to share re: the exclude command, love to hear what you've discovered 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