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Forum Discussion

mgkuzyk's avatar
mgkuzyk
New member | Level 2
2 years ago

sync online only to free up space AFTER disk is full

If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?
Dropbox Basic
  • ppeixoto's avatar
    ppeixoto
    2 years ago

    Thanks.

    This helped identify the problem.

    Files deleted. Problem solved.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey ppeixoto, sorry to hear you're having issues with this.

 

Could you please let us know the desktop app's exact status and version as shown in your system tray at the moment?

 

Is it 'up to date' or still syncing perhaps? 

 

Can you also send us a screenshot of the options you get when you right click on your files or folders inside your Dropbox folder? 

ppeixoto's avatar
ppeixoto
Helpful | Level 6
2 years ago

Now I can see the options.
However, despite having put almost all the folders in the "Make online-only" option, my disc is always full and I get notifications from dropbox saying that my disc is full.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Have you tried clearing the Dropbox cache folder to see if this helps?

    • ppeixoto's avatar
      ppeixoto
      Helpful | Level 6
      2 years ago

      Thank you. I already did that, but it didn't help. I still have the problem.
      I have 100 GB (107 427 745 583 bytes) in the Dropbox folder, of which 43.9 GB (47 167 643 648 bytes) is the size of the disc.
      But I have almost all the folders in make online-only.
      What if I move the Dropbox folder on my PC to another disc?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey ppeixoto, could you send us a screenshot of where you're spotting the space discrepancy so that we can have a visual too?

         

        If you'd like to move your Dropbox folder to another drive, you can follow the steps outlined here. 

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