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Forum Discussion

jendavisfromca's avatar
jendavisfromca
Helpful | Level 5
3 months ago

Dropbox online-only consuming hard drive space on Windows

I set my Dropbox and folders to online only but it is still taking up the majority of my hard drive.  The files are (also?) located on my c drive: C:\Users\JaneDoe\Dropbox.  If I delete a folder from the C drive it deletes it everywhere. I'm not sure how to fix this as I have never had this problem before.

 

 

Desktop
Storage space
Windows
  • Jay's avatar
    Jay
    3 months ago

    Hi jendavisfromca, thanks for bringing this to our attention.

     

    Could you check to see if there is a Dropbox cache folder which you can delete?

     

    Also, could you let me know more about what you mean when deleting a folder deletes it everywhere?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi jendavisfromca, thanks for bringing this to our attention.

     

    Could you check to see if there is a Dropbox cache folder which you can delete?

     

    Also, could you let me know more about what you mean when deleting a folder deletes it everywhere?

     

    This will help me to assist further!

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